Whitelist Instructions

Make sure you receive your Energy and Capital e-letter:

Unsolicited e-mails, commonly known as SPAM, have become a huge problem online these days. We often get many e-mails from readers asking why they have not received their Energy and Capital e-letter, or that they only receive it some of the time.

Many internet service providers (ISPs) and e-mail service providers (ESPs) have installed spam-filters or use blacklists in order to weed out all of those unwanted SPAM e-mails.

Unfortunately, due to the format, language and large popularity of our Energy and Capital correspondence, some of these filtering programs may inadvertently identify your Energy and Capital e-letter as SPAM, despite the fact that we never send unsolicited e-mail.

Below are some steps to make sure you will receive your regular e-letter from Energy and Capital:

Gmail

1. Open one of our emails sent from newsletter@energyandcapital.com.
2. Click on the little downward-facing-triangle next to “reply”.
3. Click add newsletter@energyandcapital.com to contacts list to whitelist us.

Yahoo!

1. Open one of our emails sent from newsletter@energyandcapital.com.
2. Click Add to contacts next to newsletter@energyandcapital.com.
3. Click Save to finish.

AOL

1. Click Contacts in the right toolbar.
2. Click Add Contact.
3. Enter newsletter@energyandcapital.com.
4. Click Add Contact button in the popup to finish.

Windows Live Hotmail

1. Open one of our emails sent from newsletter@energyandcapital.com.
2. Click Add to contact news to newsletter@energyandcapital.com to finish.

Comcast

1. Click Preferences from the menu.
2. Click Restrict Incoming Email.
3. Click Yes to Enable Email Controls.
4. Click Allow email from addresses listed below.
5. Enter newsletter@energyandcapital.com you want to whitelist.
6. Click Add.
7. Click Update to finish.

NetZero

1. Click the Address Book tab on the top menu bar.
2. Click Contacts.
3. Click Add Contact.
4. Enter newsletter@energyandcapital.com.
5. Click save to finish.

Earthlink

1. Click Address Book.
2. Click Add Contact.
3. Save newsletter@energyandcapital.com as a contact.
4. Click save.

Outlook 365

1. Click on the gears icon in the upper right to pull down the settings menu.
2. Choose “Options”.
3. Click on “block and allow” from the menu.
4. Enter newsletter@energyandcapital.com.
5. Click the “+” sign to add.
6. If you choose, you may also check the box to automatically trust anyone in your personal Outlook contacts.

Outlook 2016

1. Select Actions. | Junk E-mail. …
2. Go to the Safe Senders tab.
3. Click Add….
4. Enter newsletter@energyandcapital.com
5. Click OK.
6. Click OK again.

Outlook 2010 / 2013

1. Click the Home tab.
2. Click Junk.
3. Click Junk E-mail Options.
4. Click the Safe Senders tab.
5. Click Add.
6. Enter newsletter@energyandcapital.com and click OK to finish.

Outlook 2003 / 2007

1. Click on Tools.
2. Click Options.
3. Click on the Junk E-mail button.
4. Click the Safe Senders tab.
5. Click Add.
6. Enter newsletter@energyandcapital.com and click OK to finish.

Mac Mail

1. Click Address Book.
2. Click File.
3. Click New Card.
4. Enter newsletter@energyandcapital.com and click Edit to finish.

Thunderbird for Mac/PC

1. Click the Home tab.
2. Click Junk.
3. Click Junk E-mail Options.
4. Click the Safe Senders tab.
5. Click Add.
6. Enter newsletter@energyandcapital.com and click OK to finish.

iOS Devices

1. Open a message from newsletter@energyandcapital.com.
2. Tap the sender.
3. Click Create New Contact.

Android Devices

1. In your email client, touch the picture of the sender.
2. Click OK.

Windows Phone Devices

1. On Start, tap People.
2. Swipe to Contacts and then tap New.
3. Tap the Person email box and enter newsletter@energyandcapital.com.
4. Tap Save to finish.